Sustainability Commitment consists of a set of 12 Commitments for individual businesses to work towards.
| 1. | Resilience – Focus on long-term business performance and resilience. |
| 2. | Investment – Invest to create value, opportunities and to drive sustainability practices. |
| 3. | Innovation – Innovate to solve problems, create new ways to do things and increase productivity. |
| 4. | Visitor Satisfaction – Strive to always meet or exceed visitor expectations. |
| 5. | Culture and Heritage – Embrace Australia’s culture and heritage as part of delivering a unique and authentic visitor experience. |
| 6. | Visitor Engagement – Engage with Visitors about hour to be great travellers with Australia. |
| 7. | Employer of Choice – Attract, support and develop the workforce needed to flourish and succeed. |
| 8. | Community Engagement – Actively and positively engage with the communities in which we operate, taking a leadership role to champion causes that are important to the community. |
| 9. | Sustainable Supply Chains – Have socially and environmentally sustainable supply chains. |
| 10. | Restoring Nature – Contribute to protecting and enhancing Australia’s environment, including water, biodiversity, landscapes and clean air. |
| 11. | Carbon Reduction – Act urgently to contribute to Australia’s transition to a net zero carbon economy. |
| 12. | Eliminating Waste – Take responsibility for the entire life cycle of products and services we use and ultimately eliminate the waste associated with these. |
