FAQ

 

Q? HOW MUCH SPARE CASH IN AUD WILL I NEED ON ME?:

A. Around $50 – $150pp AUD + for your lunch, coffee, gifts or alcohol if desired

Q? WHAT IS THE MAXIMUM NUMBER TRAVELLERS FOR A TOUR?:

A. For s group tour eleven plus our driver

Q: WHAT IS THE LANGUAGE SPOKEN ON THE TOUR?:

A. The tours are conducted in English. Interpreters for other languages are available upon request at an additional fee.

Q: WHAT’S INCLUDED IN OUR TOURS?:

A. Our tours are mostly all inclusive and will include your tastings and lunch please ask us if you are not sure.

• Transportation in a luxury, air-conditioned bus
• Professional guides
• Parking & toll fees
• Local taxes
• Refreshments enroute
• Pick up and drop off from your hotel or accomodation
• Knowledgeable guides
• Friendly Service

Q: WHAT’S EXTRA?:

A.

• Extra Food and Drinks
• Personal expenses
• Purchases & Shopping

Q: WHAT HAPPENS IF THE WEATHER CHANGES OR IT RAINS?

A. We operate our tours rain, hail or shine and will only cancel a tour if there are severe weather warnings.
Some destinations are weather dependant and we reserve the right to change or modify your itinerary with notice if necessary.

The Gold Coast generally has a tropical climate so even when it rains it is not cold. We can supply umbrella’s but suggest you bring suitable foot ware and a raincoat if desired.

Q: WHERE AND WHEN IS PICKUP?:

A. You can be picked up from any centrally located hotel as part of your tour. Alternatively, for an additional cost, we can pick you up from the airport, seaport or any train station. We will need to discuss this option together in advance to make any necessary arrangements.

Q: WHERE AND WHEN IS DROP OFF?:

A. At the end of the tour we can drop you off to any centrally located hotel. Again, if you would like to be dropped off at the airport, seaport or any train station this can be arranged for you with notice at an additional cost.

Q: HOW LONG DO THE TOURS RUN FOR?:

A. Approximately 6-7 hours from door to door. First pick up is usually around 9am. If you only have a short amount of time available we can arrange a half day tour for your group, just let us know your availability.

Q: ARE THESE TOURS KID FRIENDLY?:

A. If travelling as a family booking the whole tour, yes otherwise these tours are more suitable for adults.

Q: WHAT PAYMENT METHODS DO YOU ACCEPT?:

A. We accept most payment methods. We can accept Visa, Mastercard, Dinners Club and American Express. You are welcome to call us or you can book online.

We can also create an invoice for you to pay via direct bank transfer.

Q: IS THERE ANYTHING ELSE THAT I NEED TO BRING?:

A. We cater for almost everything but please keep in mind that if we are heading to the hinterland or a mountain it can be 5-8 degrees cooler than it is on the coast so we do recommend to bring a jumper in the cooler months.